Terms and Conditions
Fee payments
Fees are based on a term rate (5 or more lessons) or a casual rate (less than 5 lessons). Invoices are sent at the start of each term and must be paid directly to the account provided within 7 days of the invoice. A 5% discount is offered to families with more than one family member attending the centre or students learning more than one instrument*.
*Hour long, instrument/vocals lessons are already discounted.
Cancellations
There are no refunds for missed lessons due to a student’s illness, work expectations, family holidays etc. however, students may make up missed lessons in other time slots, provided there is space available.
You must book a make-up class with your teacher or by emailing [email protected] at least one week in advance*. If there are no available spaces for a makeup in these instances then there will be no credit issued and the lesson will be forfeited.
Due to rising demand for lesson times, a maximum of one (1) make-up lesson will be offered per term providing that the student has given adequate notice*. Any lessons missed, due to the Centre being closed or a teacher’s absence, will also be made-up or credited. If there is a cancellation time available within the normal teaching week, that will be offered to students as a make-up lesson time on a first-come, first-served basis.
There are no lessons provided on Public Holidays or during school holidays and you will not be charged for these days (unless agreed upon prior with the student).
*Make-up lessons and credits are not given with group classes.
Term Cancellations
Once booked, you will be considered a student on our schedule until we are notified of a change*. If you wish to cancel your music classes, please ensure that written cancellation advice arrives at f[email protected] a full 2 weeks prior to the start of the next term to avoid incurring a 50% charge of the next term’s fees. This policy is strictly adhered to as there is a waiting list and students have missed out in the past due to last minute or mid-term cancellations.
*Last minute term cancellations will incur a 50% term charge and lessons received (up to 5 lessons) will be charged at the casual rate for those lessons.
Teachers
Flying Colours Music will provide a suitably trained tutor to ensure quality music lessons to students of all ages and skill levels- Vocals, Guitar, Piano and Bass as well as Song Writing, Arrangement and Music Theory. Where students are showing interest or aptitude in areas of music better suited to other local teachers, appropriate referrals are suggested.
Music tutor books
Some students are required to purchase music books or arrangements for their lessons. These are recommended by the teacher and are available at the Flying Colours Music Centre or online. There are also beginner books available to borrow.
What can you do to ensure you and/or your child achieve's their maximum potential from their classes:
In participating and attending classes at Flying Colours Music you understand that:
It is a requirement and the responsibility of each participant/student taking part in the music lessons/shows/events:
Electronic invoices
Invoices will be emailed directly to students or parents. Once paid, the same document becomes a receipt. Please inform us if you would prefer a paper invoice so this can be arranged.
Fees are based on a term rate (5 or more lessons) or a casual rate (less than 5 lessons). Invoices are sent at the start of each term and must be paid directly to the account provided within 7 days of the invoice. A 5% discount is offered to families with more than one family member attending the centre or students learning more than one instrument*.
*Hour long, instrument/vocals lessons are already discounted.
Cancellations
There are no refunds for missed lessons due to a student’s illness, work expectations, family holidays etc. however, students may make up missed lessons in other time slots, provided there is space available.
You must book a make-up class with your teacher or by emailing [email protected] at least one week in advance*. If there are no available spaces for a makeup in these instances then there will be no credit issued and the lesson will be forfeited.
Due to rising demand for lesson times, a maximum of one (1) make-up lesson will be offered per term providing that the student has given adequate notice*. Any lessons missed, due to the Centre being closed or a teacher’s absence, will also be made-up or credited. If there is a cancellation time available within the normal teaching week, that will be offered to students as a make-up lesson time on a first-come, first-served basis.
There are no lessons provided on Public Holidays or during school holidays and you will not be charged for these days (unless agreed upon prior with the student).
*Make-up lessons and credits are not given with group classes.
Term Cancellations
Once booked, you will be considered a student on our schedule until we are notified of a change*. If you wish to cancel your music classes, please ensure that written cancellation advice arrives at f[email protected] a full 2 weeks prior to the start of the next term to avoid incurring a 50% charge of the next term’s fees. This policy is strictly adhered to as there is a waiting list and students have missed out in the past due to last minute or mid-term cancellations.
*Last minute term cancellations will incur a 50% term charge and lessons received (up to 5 lessons) will be charged at the casual rate for those lessons.
Teachers
Flying Colours Music will provide a suitably trained tutor to ensure quality music lessons to students of all ages and skill levels- Vocals, Guitar, Piano and Bass as well as Song Writing, Arrangement and Music Theory. Where students are showing interest or aptitude in areas of music better suited to other local teachers, appropriate referrals are suggested.
Music tutor books
Some students are required to purchase music books or arrangements for their lessons. These are recommended by the teacher and are available at the Flying Colours Music Centre or online. There are also beginner books available to borrow.
What can you do to ensure you and/or your child achieve's their maximum potential from their classes:
- Ensure you (or your child) has access to an instrument for home practice. We can direct you to an appropriate local musical instruments supplier if you need to purchase an instrument and provide a student discount if one is available.
- Practice, or encourage and monitor your child’s practice, at home and complete practice requirements weekly. A suggested practice more would be to repeat the lesson practice the evening of the lesson, once or twice in the week following and again, the night before the next lesson.
- Make sure that you or your child arrives at the correct time for their lesson.
- Make sure to bring music notes, books, instruments and necessary accessories* to class each week *(Tuners/straps/capos/leads/etc).
- Discuss any concerns, musical preferences or changes, learning or practice challenges etc. with your teacher to ensure that communication remains open and functional.
In participating and attending classes at Flying Colours Music you understand that:
- You take part in the music lessons/events/shows entirely at your own risk; and
- The organisers of the music lessons/events/shows do not accept any liability of whatsoever nature and however arising in respect of any claim, damages, loss, injury or expenses suffered directly or indirectly by any Participant/student arising out of or in connection with his/her participation in the music lessons/events/shows.
It is a requirement and the responsibility of each participant/student taking part in the music lessons/shows/events:
- To listen carefully and follow the teacher's instructions at all times
- To ask the teacher to clarify the direction given by the teacher if they do not understand
- To speak to the teacher if they are in any doubt or have any concerns
- To act in a manner that is safe and courteous to both the teacher and other students/participants
- It is an integral part of each participant/student's music practice to:
- To arrive on time for class
- Bring their music book/notes/equipment
- To respect their teacher
- To respect the property and equipment they use.
Electronic invoices
Invoices will be emailed directly to students or parents. Once paid, the same document becomes a receipt. Please inform us if you would prefer a paper invoice so this can be arranged.
